Privacy Policy (HEALOONA)
At HEALOONA, we highly value the protection of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when visiting our website HEALOONA, using our services, or contacting us via our support email support@healoona.com.
Please read this policy carefully to understand how your data is processed.
1. Collection of Personal Data
When you use our website or communicate with us via email, we may collect various categories of personal data, including but not limited to:
Identification Information: Your name, address, phone number, email address, and other necessary details required to provide our services.
Payment Information: Payment details provided when purchasing products from our website. Sensitive payment data, such as credit card numbers, are not stored on our servers and are securely processed by our trusted payment service providers.
Browser Information: Data about how you interact with our website, including your IP address, pages visited, viewed products, and other browser-related information.
2. Use of Your Personal Data
We use your personal data for the following purposes:
To provide and manage our services, including order processing, delivery, tracking, and account management.
To respond to your inquiries and provide efficient customer support through support@healoona.com.
To inform you about updates, special offers, promotions, and events from HEALOONA, where you have given your consent.
To improve our website, products, and services by analyzing usage data and collecting customer feedback.
3. Sharing of Your Personal Data
HEALOONA does not sell or rent your personal data to third parties. However, we may share your data in the following cases:
Service Providers: We may share your data with trusted third-party providers who assist us in delivering our services, such as payment processors, shipping companies, web hosting providers, and analytics partners.
Legal Obligations: We may disclose your personal data if required by law or in response to legal or regulatory requests.
4. Security of Your Personal Data
We implement strong technical, administrative, and physical security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure.
Your payment information is processed securely in accordance with industry-standard security practices.
5. Your Rights and Choices
You have the right to:
Access the personal data we hold about you.
Correct inaccuracies in your personal data.
Request deletion of your personal data, subject to certain legal exceptions.
Restrict the processing of your personal data in specific circumstances.
Object to the processing of your data for direct marketing purposes.
Withdraw your consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at support@healoona.com.
6. Contact Us
If you have any questions about our Privacy Policy, wish to exercise your data protection rights, or have concerns regarding your personal data, please contact us at support@healoona.com.
Our team will respond promptly to assist you.
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our data processing practices.
We encourage you to review this policy regularly to stay informed about how we protect your information.
Thank you for trusting HEALOONA.
We are committed to safeguarding your personal data and ensuring you have the best possible shopping experience.